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Hisense Air Q 3.7 kW split system

$1,700–$2,700

estimated installed price

HAWU12KR
Hisense Air Q indoor unit
Image: Hisense. Shows the Hisense Air Q range; sizes look alike

Cooling

3.7 kW

5.5 stars

Heating

3.9 kW

3 stars

Indoor noise

59.2

dB(A) sound power, quieter than 13% of its size

Running cost

$214

a year, average zone, at 33c/kWh

Short answer

The Hisense Air Q 3.7 kW split system (HAWU12KR) is a 3.7 kW reverse cycle wall split rated 5.5 stars for cooling and 3 stars for heating in the average climate zone. Installed, expect $1,700 to $2,700; the label's figures put running costs near $214 a year in an average-zone home.

Prices are estimates, not quotes (how we estimate them). Rebate rules checked September 2026.

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Full specifications

Brand
Hisense
Series
Hisense Air Q
Model numbers
HAWU12KR
Type
Wall split, reverse cycle (heats and cools)
Cooling capacity
3.7 kW
Cooling power input
0.88 kW
Heating capacity
3.9 kW
Heating power input
0.9 kW
Annual efficiency, cooling (AEER)
4.17
Annual efficiency, heating (ACOP)
4.3
Indoor sound power
59.2 dB(A)
Outdoor sound power
59.6 dB(A)
Refrigerant
R32
Power supply
Single-phase
Demand response capable
Yes
Country of manufacture
China
Energy Rating registration
AAC9238
Registration valid until
2030-08-19

Star ratings and running cost by climate

The Zoned Energy Rating Label rates each unit for three climates. Annual energy is the label's estimate for typical use in that zone; the cost applies 33c/kWh, around the 2026–27 default electricity offer. Use the running cost calculator for your own hours and tariff.

Climate zone Cooling stars Heating stars Energy a year Cost a year
HotBrisbane, Darwin 7.5 stars 4 stars 597 kWh 533 cooling, 64 heating $197
AverageSydney, Adelaide, Perth 5.5 stars 3 stars 649 kWh 206 cooling, 443 heating $214
ColdCanberra, Hobart, Melbourne 6 stars 2.5 stars 1,332 kWh 127 cooling, 1205 heating $440

How it compares with other 3.5 kW units

See the quietest and most efficient rankings.

Other sizes in the Hisense Air Q range

Alternatives at 3.5 kW from other brands

FAQ

Hisense HAWU12KR: common questions

How much does the Hisense Air Q 3.7 kW split system cost installed?

Typically $1,700 to $2,700 supplied and installed in 2026 for a standard job at this size. Longer pipe runs, a new circuit, a second storey or removing an old unit add to it. Get up to three local quotes for your actual install.

How much does the Hisense Air Q 3.7 kW split system cost to run?

Using the energy label's annual figures at 33c/kWh: about $197 a year in a hot zone, $214 in an average zone and $440 in a cold zone. The label assumes typical use; yours will differ with hours, set temperature and insulation.

Where is the Hisense HAWU12KR made?

The Energy Rating register lists the country of manufacture as China.

Is the Hisense Air Q 3.7 kW split system quiet?

Its registered indoor sound power is 59.2 dB(A), against a median of 57 dB(A) for 3.5 kW wall split units, so it's quieter than about 13% of them. Brochures quote a lower sound pressure figure on the lowest fan speed; the register measures every model the same way.

Sources

Brand names and logos are trademarks of their owners, shown to identify the brands we compare. We are independent and not affiliated with any manufacturer.

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